StreamServe Applications are facing YOUR Challenge
Financial Services/Banking
Challenge: Deliver documents to customers that offer the utmost in personalization, accuracy and timeliness.
Key capabilities from DCW and StreamServe:
BENEFITS:
Telecommunications/Utilities
Challenge: Deliver superior customer service by providing the products, services and information customers want.
Key capabilities from DCW and StreamServe:
BENEFITS:
Manufacturing
Challenge: Reduce IT costs while leveraging ERP systems, improving one-to-one communication capabilities and relationships with suppliers and customers.
Key capabilities from DCW and StreamServe:
BENEFITS:
Distribution
Challenge: Build an efficient communications infrastructure that supports robust supply chain operations and related business applications, communication formats and channels.
Key capabilities from DCW and StreamServe:
BENEFITS:
Challenge: Deliver documents to customers that offer the utmost in personalization, accuracy and timeliness.
Key capabilities from DCW and StreamServe:
- Better multi-channel bill and statement distribution.
- Improved new account activation with Interactive Forms.
- Account statement consolidation.
- Personalized account statements, wealth management reports, portfolio statements.
- Secure document distribution.
- Automatic branding of documents for channel partners or agents.
- High volume statement production.
- Incorporate multiple languages and currencies into documents.
BENEFITS:
- Help reduce document distribution costs.
- Improve customer retention through better document personalization.
- Improve customer service and help reduce costs by enhancing online customer self service Web sites.
- Increase cross-sell opportunities.
Telecommunications/Utilities
Challenge: Deliver superior customer service by providing the products, services and information customers want.
Key capabilities from DCW and StreamServe:
- Enable multi-channel bill delivery across billing systems.
- Consolidate bills across product lines.
- Create interactive bills and statements.
- Personalize bills and improve customer service.
- Present documents to customer service web site.
- Improve service activation processes with Interactive Forms.
- High volume bill printing.
BENEFITS:
- Help reduce document distribution costs.
- Improve customer service by shortening document delivery time.
- Improve customer retention through document personalization.
- Enhance online customer self service web sites and improve customer service.
Manufacturing
Challenge: Reduce IT costs while leveraging ERP systems, improving one-to-one communication capabilities and relationships with suppliers and customers.
Key capabilities from DCW and StreamServe:
- Multi-channel invoice distribution.
- Improved order processing with Interactive Forms.
- Personalize supplier and customer documents.
- Bar coding and labeling.
- Multi-channel event based notification across the supply chain.
- EDI and XML transformation.
- Order and shipping documents, contracts, pick lists.
- High volume invoice printing and distribution.
BENEFITS:
- Improve productivity with reduced paper based processing.
- Automate billing and invoicing processes and help reduce dispute resolution costs.
- Reduce document inaccuracies and improve time to market.
- Improve global supplier communication with multi-language support.
Distribution
Challenge: Build an efficient communications infrastructure that supports robust supply chain operations and related business applications, communication formats and channels.
Key capabilities from DCW and StreamServe:
- Multi-channel document distribution.
- Improved order processing with Interactive Forms.
- Personalize supplier and customer documents.
- Bar coding and labeling.
- Multi-channel event based notification across the supply chain.
- EDI and XML transformation.
- Shipping documents, contracts, pick lists.
- High volume document printing.
BENEFITS:
- Improve supply chain communication and help reduce document distribution costs.
- Better document personalization for suppliers and customers.
- Enhance supplier portals.
- Support new supply chain integration formats such as XML.
- Distribute documents in the language of your customer or supplier.